The Cisco SPE 310 is an application server card that runs call-processing, system-management, and voice applications including voice mail, auto-attendant, unified messaging, interactive voice response, automatic call distribution, and Web-based contact-center applications. The Cisco SPE 310 card offers customers the flexibility to add support for a broad range of Web-based communications applications as their business and communications needs grow.

Each Cisco ICS 7750 contains an SPE 310 card that executes system software, including the
Cisco ICS System Manager and embedded fault-management services. Cisco CallManager, running on the SPE 310, delivers intelligent call-processing to support IP telephony services and applications in the ICS 7750. The SPE 310 also distributes the industry-proven Cisco IOS®Software to multiservice route processor (MRP) and analog station interface (ASI) cards to offer
coordinated IP routing and voice gateway services throughout the system.

Designed to meet different system needs, the Cisco SPE 310 card can be configured within the ICS 7750 chassis to support multiple applications and call-processing cluster configurations. The flexibility in the underlying Cisco AVVID (Architecture for Voice, Video and Integrated Data) technology allows the ICS 7750 to scale a single application like CallManager (with optional redundancy) to service a growing number of IP phone users, or to add new applications without affecting the performance of other existing applications and services in the ICS system.

In addition, applications running on the Cisco SPE 310 can be easily re-imaged, installed, and upgraded using an external USB CD-ROM drive and other software management tools. Upgrading applications is simplified even further using the Cisco image installation software tool. This tool enables users to upgrade and install bundles of software, including the Cisco ICS System Manager, Fault Management Module, Cisco Network Registrar®system, and Cisco IOS Software.

Overall, the Cisco SPE 310 card offers ICS 7750 customers a scalable and versatile approach to equip
their businesses with the IP telephony, messaging, and Web-based contact center solutions needed to succeed.

Functionality

•Intelligent call-processing

•Integrated system management

•Real-time fault management

•Web-based communications applications

Key Features and Benefits

Versatile Application Support

Designed to support a range of applications including call-processing, system management, messaging, and Web-based contact center solutions.

System Scalability

New applications or additional service capacity can
be obtained by adding more SPE 310 cards.

Highly Available Call-Processing Support

The SPE 310 supports CallManager call-processing clustering to deliver a highly available call-processing solution.

Field Manageable and Serviceable

The interchangeable card slot design and USB CD-ROM drive support enable field access to re-image, install, and upgrade applications on the SPE 310 .

Service and Support Solutions

Cisco Service and Support Solutions are designed for one purpose—to ensure customer success by delivering a suite of proactive services. Delivered directly or through an ecosystem of best-of-breed service partners, Cisco Service and Support offerings provide presales network audit planning, design consulting, network implementation, operational support, and network optimization.

•Advanced Services enable you to plan, design,
build, implement, and optimize your solution for
rapid deployment and increased system stability
and availability.

•Technical Support Services provide the maintenance and troubleshooting you need to keep your solution operational.

By purchasing service and support with the Cisco ICS 7750 Integrated Communications System, customers can confidently deploy a converged network architecture using Cisco experience, expertise, and resources.

Technical Specifications for the
Cisco SPE 310

Processor:

•Intel Pentium III 700 MHz CPU

Memory:

•512 MB DRAM included with each card

•Two 168-pin DIMM slots to allow memory expansion up to 1.5 GB

•256 MB and 512 MB memory upgrade modules available

Operating System:

•Windows 2000 server

Service Ports:

•Two USB 1.1 ports for external USB CD-ROM drive

•One keyboard/mouse port

•One VGA port

Dimensions and Weight:

•Height: 10.5 in. (26.67 cm)

•Width: 1.6 in. (4.06 cm)

•Depth: 8.25 in. (20.96 cm), including ejector handle depth; 7.0 in. (17.78 cm) otherwise

•Weight: 2.06 lb (0.93 kg)

Power Requirements:

All voltages are DC.

•2.3A at +5V

•2.1A at +3.3V

•0.4A at +12V

•Negligible current at -12V